An older Nepali family member's hand held gently by a younger caregiver

Family care coordination in Nepal

AvoraCare for families across borders.

A trusted team in Nepal coordinates appointments, medicines, documents, and everyday support, while keeping your family informed wherever you live.

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Family member remotely coordinating doctor visits and healthcare for parents in Nepal

Long-distance healthcare support works best when the family has a clear local coordination layer.

The Reality of Distance

The hard part is not caring. It is coordinating from far away.

AvoraCare is built for the gap between family intent and day-to-day healthcare logistics in Nepal: booking, follow-up, documents, updates, and accountability.

Little visibility once a request leaves the family chat

Phone calls and message threads rarely show who booked the appointment, what happened at the visit, or which documents were collected.

Scattered paper records and unclear next steps

Prescriptions, OPD tickets, and lab PDFs often sit across phones, clinics, and family members without one private source of truth.

Time-zone friction and local logistics

Booking, follow-up calls, transport, and queue support still need someone available during Kathmandu working hours.

The Platform

One place to request, track, and verify care work

AvoraCare gives families a structured way to link beneficiaries, submit care requests, follow coordinator updates, and keep private medical documents under consent-aware access.

app.avoracare.com/payer/dashboard

Namaste, Sita 👋

(Austin, TX)

Managing healthcare for Laxmi Shrestha · Baluwatar, Kathmandu

Coordinator Active
Open Care Requests2Follow-up visit & lab report
Target AppointmentTomorrow10:30 AM · Norvic Clinic
Document StatusVerifiedLatest lab PDF uploaded
Norvic International Hospital / Verified Clinic
Partner Verified
Assigned SpecialistDr. A. Sharma (Cardiology)
Dedicated Care CoordinatorKabita P. (Kathmandu Operations Team)
Logistics: Hospital accompaniment & private pickup confirmedView Case Timeline
Consent-Aware Document Vault

Private health documents with short-lived access

Store prescriptions, lab reports, and care evidence in a private vault. Access is controlled through linked-family permissions, signed URLs, and audit records.

Comprehensive_Lipid_Panel_Aug2026.pdfNational Reference Lab · Verified Diagnostic Upload
View PDF
Amlodipine 5mg (Daily Morning)Prescribed by Dr. Sharma · Refill synced with local pharmacy
Active Refill
Care Timeline

Task-based updates from the care team

Coordinators record booking progress, partner assignments, visit outcomes, and document uploads so families can see what changed and when.

Home Blood Sample Collected
Today, 8:15 AM

Phlebotomist completed fasting blood draw at Baluwatar residence on time.

Direct liaison with coordinator Kabita P.

The Process

How AvoraCare works

A high-touch workflow for families abroad, beneficiaries in Nepal, and the AvoraCare care team.

STEP 01

Add a beneficiary

Create a profile with location, contact, and care needs.

STEP 02

Submit a care request

Ask for appointments, lab support, refills, or logistics.

STEP 03

Coordinator manages logistics

The Kathmandu team assigns partners and tracks tasks.

STEP 04

Follow the timeline

See updates, documents, appointments, and outcomes.

Access & Consent Control

Beneficiary: Laxmi Shrestha · Protected Health Record

● RLS Protected
Authorized Family & Care Team
SS
Sita Shrestha (Daughter / Payer)Full Access · Timeline, Prescriptions & Reports
Active
KP
Kabita P. (Kathmandu Operations)Case Logistics & Lab Report Upload Access
Assigned
Recent Audited Event
Phone OTP Consent Confirmed by BeneficiaryTimestamp: 2026-08-28 09:14:02 NPT · Verified by Operations

Governance & Privacy

Security, consent, and verified accountability

AvoraCare is designed as a coordination layer, not a diagnosis tool. Privacy, consent, and auditability shape the product from the first request.

Linked-family access

Payers only access beneficiaries they are linked to, and staff access is limited by role, assignment, and operating need.

Consent-controlled visibility

Beneficiary links can be pending, active, declined, or revoked, with document visibility tied to explicit consent policy.

Auditable care history

Document access, consent changes, partner assignments, request updates, and staff actions are recorded for accountability.

Medical documents stay private and are shared only through access-controlled, short-lived links.

Pilot Proof

Built around the real operating model

The product is shaped by the MVP1 workflow: payer to beneficiary, care team to verified partner, and a clear timeline back to the family.

A dependable care request workflow, not a marketplace free-for-all

Families submit requests, coordinators assign tasks, partners fulfill services, and every meaningful status change becomes part of the care timeline.

Request intake
Partner assignment
Audited update

Kathmandu Valley boundary

MVP1 is focused on Kathmandu, Lalitpur, and Bhaktapur so the care team can keep coordination practical and accountable.

Coordinator-led delivery

Partners do not need their own portal in MVP1. The AvoraCare team manages intake, assignment, follow-up, and proof of completion.

Private health records

Medical documents remain in private storage with relationship-aware access, short-lived signed links, and audit events.

Pricing & Plans

Start with a request, upgrade when care becomes ongoing

MVP1 supports both pay-per-service requests and optional plans, so families can test the level of support they actually need.

Basic

Pay-per-service coordination basics for families who need visibility first.

What's included:
  • Beneficiary profile and care needs
  • Private prescription and lab vault
  • Care request timeline access
  • Kathmandu Valley partner directory
  • Standard support intake

Plus

Recommended

Recurring coordinator support for families managing ongoing care.

What's included:
  • Everything in Basic
  • Assigned Kathmandu care coordinator
  • Doctor and clinic appointment booking
  • Home lab sample collection logistics
  • Monthly coordination summaries
  • Priority coordinator messaging

Premium

High-touch logistics for families who need hands-on local support.

What's included:
  • Everything in Plus
  • Physical hospital & clinic accompaniment
  • Priority family liaison support
  • Multi-partner care coordination program
  • Direct phone line to senior operations

Questions & Answers

Frequently asked questions

Key details about our Nepal healthcare coordination pilot, partner directory, and data privacy.

We are currently operating our pilot phase exclusively within the Kathmandu Valley (covering Kathmandu, Lalitpur, and Bhaktapur) through verified clinics, hospitals, diagnostic laboratories, and licensed pharmacies.

No. AvoraCare is a healthcare coordination and logistics platform. We do not provide clinical diagnoses, medical advice, triage, ambulance dispatch, or emergency-response guarantees. We coordinate appointments, sample collection, document logistics, and family updates with local providers.

Family links can be pending, active, declined, or revoked. Health updates and document access depend on the beneficiary consent level or team-verified relationship policy, and every permission change is logged.

Family members can follow care timelines, coordinator notes, appointments, and private document uploads through the AvoraCare app experience as MVP1 moves from mock data to live Supabase-backed workflows.

Partners are directory entities in MVP1, not self-service portal users. The operations team records registration details, service areas, verification status, booking notes, and internal quality notes before using a partner for coordination.

Yes, where available under the appropriate coordination plan. Accompaniment is positioned as logistics support for registration, queues, transport coordination, and documentation, not as clinical advice.

Coordinator-Led Pilot

Give your family in Nepal a clear care coordination lane.

Start with one care request or build an ongoing plan for appointments, lab logistics, document handling, and family updates across Kathmandu Valley.

Kathmandu, Lalitpur & Bhaktapur · Pay-per-service and plan support

Active Care Case #8821

Laxmi Shrestha · Baluwatar

Verified Link
Norvic International Hospital
Confirmed
Dr. A. Sharma (Cardiology)Tomorrow, 10:30 AM
Diagnostic Lab Reports Verified
Today, 9:30 AM

National Reference Lab report uploaded and verified by care team. Prescriptions synchronized.

KP
Coordinator: Kabita P.
Kathmandu Team Dispatched